Data Protection

We take our obligations under the following Data Protection legislation very seriously and have taken steps to ensure full compliance

1. EC Directive 95/46/EC (up to and including 24th May 2018); and
2. the Data Protection Act 1998 (up to and including 24th May 2018); and
3. the GDPR (from and including 25th May 2018); and
4. Replacement National Legislation; and
5. the Privacy and Electronic Communication Regulations 2003; and
6. any judicial or administrative interpretation of them, any guidance, guidelines, codes of practice, approved codes of conduct or approved certification mechanisms issued by any relevant Supervisory Authority.

This is a statement of the data protection policy adopted by Matrix-Data Ltd.

As a company that spans the fields of Market Share Analysis and Sales Data analysis, Matrix-Data Ltd can be defined as both data controller and data processor. The collection of data for our own database products, plus the need to hold information about individuals, employees, clients and suppliers, defines our responsibility as a data controller. Parallel to this, the work undertaken for many of our customers requires us to hold and manipulate our clients' data. In this capacity we are a data processor.

Specifically, the Principles of the Data Protection require that personal data:

• shall be processed fairly and lawfully; and, in particular, shall not be processed unless specific conditions are met;
• shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes;
• shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed;
• shall be accurate and, where necessary, kept up to date;
• shall not be kept for longer than is necessary for that purpose or those purposes;
• shall be processed in accordance with the rights of data subjects;
• shall only be processed in accordance with the instructions of the Data Controller (submitter)
• shall not be transferred outside of the EEA without the consent of the Data Controller

Therefore, Matrix-Data Ltd will, through appropriate management, and strict application of criteria and controls:

• observe fully the conditions regarding the fair collection and use of information;
• meet its legal obligations to specify the purposes for which information is used;
• collect and process appropriate information, and only to the extent that it is needed to fulfil operational needs or to comply with any legal requirements;
• ensure the quality of information used;
• apply strict checks to determine the length of time information is held;
• ensure that the rights of the people about whom information is held can be fully exercised under the current legislation. (These include: the right to be informed that processing is being undertaken; the right of access to one's personal information; the right to prevent processing in certain circumstances; the right to rectify, block or erase information which is regarded as wrong information.);
• take appropriate technical and organisational security measures to safeguard personal information, including physical security, passwords, backups etc.;
• retain or destroy data accordingly to client requests, meeting company guidelines.

In addition, Matrix-Data Ltd will ensure that:

• there is someone with specific responsibility for data protection in the organisation.
• everyone managing and handling personal information understands that they are contractually responsible for following good data protection practice;
• everyone managing and handling personal information is appropriately trained to do so;
• everyone managing and handling personal information is appropriately supervised;
• anybody wanting to make enquiries about handling personal information knows what to do;
• queries about handling personal information are promptly and courteously dealt with;
• methods of handling personal information are clearly described;
• a regular review and audit is made of the way personal information is managed;
• methods of handling personal information are regularly assessed and evaluated;
• performance with handling personal information is regularly assessed and evaluated
• there are procedures in place to deal with notification of any breaches
• there are procedure in place to deal with any Data Subject Requests including updates and Rights to Forget
• that we will support our clients in any reasonable ways to facilitate Data Subject requests from their clients.
• that we have appropriate Insurance in place specifically for data protection